Scope and Intent

This Payment Policy applies to all transactions made through the ebicootero website. By making a purchase on our website, you agree to the terms outlined in this Payment Policy.

Accepted Payment Methods

We offer a variety of secure payment options to ensure a convenient shopping experience:

  • Credit/Debit Cards: Visa, Maestro, American Express (Amex), UnionPay
  • PayPal: A trusted payment solution for buyers preferring this method
  • Apple Pay: Convenient payments via Apple devices
  • Google Pay: Easy payments via Google devices

Currency

All prices listed on our website are in Euros (EUR). Transactions will be processed in EUR.

Payment Security

We are committed to ensuring the security of your personal information. Our website uses Secure Socket Layer (SSL) technology to encrypt your payment details, ensuring your information is protected during transmission.

Billing Information

To make a purchase, you must provide valid and up-to-date billing information. By providing your payment details, you authorize ebicootero to charge the amount specified in your order to your chosen payment method.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email will include details of your purchase, including the items ordered, total cost, and shipping information.

Payment Issues

If we encounter any issues processing your payment, our customer service team will contact you via email. It is your responsibility to ensure your contact information is accurate and up-to-date.

Failed Transactions

In the event of a failed transaction, please check the following:

  • Ensure your payment details are correct
  • Verify that your card has not expired
  • Check your account balance or credit limit
  • Contact your bank or payment provider for further assistance

If you continue to experience issues, please contact our customer service team for support.

Fraud Prevention

At ebicootero, we take fraud prevention seriously. We may perform additional verification checks to ensure the security of our transactions. If your order is flagged for potential fraud, our customer service team will contact you for further verification.

Refunds and Chargebacks

Refunds will be processed according to our Return and Refund Policy. In the event of a chargeback, we reserve the right to dispute the claim if we believe the transaction was legitimate. We may also restrict or terminate your access to our services if we detect fraudulent activity.

Contact Information

For questions or concerns regarding our Payment Policy, please contact our customer service team:

  • Email: contact@ebicootero.shop
  • Address: Tideway, The Point, 37 N Wharf Rd, London W2 1AF, United Kingdom (For correspondence only; no returns)

Legal Rights

This policy does not affect any applicable legal rights under EU consumer laws.

Questions?

Visit our Frequently Asked Questions page or contact our customer service for more information.

By making a purchase on our website, you acknowledge that you have read and agree to this Payment Policy.